Our return policy and process
Quickly and easily return your item(s) through our Returns Portal! Only US customers will be able to purchase a return shipping label but the returns portal is open to all customers. If you’d like to exchange an item, just return it, and we’ll issue a gift card to buy a new one.
Track my return
You have 30 days from the date of delivery to return your item.
Returns are refunded via store credit in the form of a Fashion Nova gift card. Returns are processed within 5-7 business days after your item(s) are delivered to us. To receive your store credit more quickly, use the pre-paid return label option in our Returns Portal below!
Please note: Please ensure to package each order separately. If multiple orders are returned inside a single return package, your return will require additional time to process. You will not receive credit for any non-eligible items returned.Can I purchase a return shipping label?
Can I return items from multiple orders in the same package?
Can I exchange items?What items are final sale?
Should I know anything else about the Online Return Policy?
What is the Store Returns Policy?
What about returning online orders in store?
Reserved Rights Regarding Returns
Was this article helpful?
Yes
No